Shipping policy

Thank you for shopping with Cronspire. We are committed to providing a smooth and reliable shipping experience. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping

We offer both national and international shipping.

Delivery times vary depending on your location, shipping carrier, customs procedures (for international orders), and other external factors.

Estimated Delivery Times

  • National Orders: 3–7 business days
  • International Orders: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (when available).

Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

  • Customs inspections
  • Weather conditions
  • Carrier delays
  • High order volumes
  • Public holidays
  • Incorrect shipping information provided by the customer

We appreciate your patience and understanding should any delays occur.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, please contact us as soon as possible. Address changes may not be possible once an order has been processed or shipped. Additional shipping charges may apply if a package needs to be re-shipped.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and assist you in reaching a satisfactory resolution.

Split Shipments

Orders containing multiple items may be shipped separately from different fulfillment centers. If this occurs, you may receive multiple tracking numbers, and your items may arrive on different dates.

Contact Us

If you have any questions regarding this Shipping Policy, please contact our customer support team.

Store Name: Crownspire

Email: support@crownspire.com (Replace with your business support email.)

We appreciate your trust in Cronspire and thank you for choosing to shop with us.